"There is such a need for this type of resource. The practical templates are so useful - just copy-paste to get a running start!"
- Sam N.

You'll get a zip file containing:

  • Interview strategies to extract maximum insights
  • Great customer interview questions for:
    • Problem discovery
    • Problem validation
    • Solution validation
    • Solution optimization
  • Email templates for:
    • Inviting a customer to be interviewed
    • Problem interview follow-up
    • Solution interview follow-up
  • Problem interview script template
  • Solution interview script template


Once you download the zip file, unzip it to unlock each of the PDFs above.

"Shardul's Customer Discovery Toolkit is a fantastic resource. It's super easy to understand and packed with practical advice. The step-by-step approach is perfect for anyone in product management. It's an invaluable tool that I recommend to anyone looking to get a better grasp on their customers."
- Kirk L.